Subcontractors

Sub-processor

The processor uses the following sub-processors as part of the processing of data for the client:

‍To use the software nele.ai:

Anthropic: manufacturer and Service provider: Anthropic PBC, 548 MarketStreet, PMB 90375, San Francisco, CA 94104, United States; models: Claude 4 Opus, Claude 4 Sun, Claude 3 Haiku, Claude 3 Opus, Claude 3.5 Sun, Claude 3.7 Sun; Privacy statement: https://www.anthropic.com/legal/privacy; Order processing contract: https://www.anthropic.com/legal/commercial-terms; Terms of use: https://www.anthropic.com/legal/aup; General terms and conditions: https://www.anthropic.com/legal/commercial-terms. Excerpt from Certificates: SOC-2

Azure: Manufacturer - for models o3, o4-mini, GPT-4.1, GPT-4.1-mini, GPT-4.1-nano, GPT-4o, GPT-4o mini, GPT-4 Turbo, GPT-3.5 Turbo, DALL·E 3, Whisper: Mistral AI, 15 rue des Halles, 75001 Paris, France; Service provider: ‍Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland; models: o3, o4-mini, GPT-4.1, GPT-4.1-mini, GPT-4.1-nano, GPT-4o, GPT-4 Turbo, GPT-3.5 Turbo, Mistral Small, Mistral Large, DALL·E 3, Whisper; Privacy statement: https://azure.microsoft.com/de-de/support/legal/ /https://privacy.microsoft.com/de-de/privacystatement; Order processing contract: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA; Sub-processor: https://aka.ms/Online_Serv_Subcontractor_List; Excerpt of certificates: SOC-2 and BSI C5 certificate
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Brave Search API: Interface access (API - programming interface) to an AI-supported search function. Processing includes providing search results for queries, analyzing data to optimize search algorithms, and helping filter and sort information based on user preferences. The zero data retention policy has been activated, which, to the extent permitted by law, completely excludes the storage of search request logs; Service provider: Brave Software Inc., 580 Howard St. Unit 402, 9410 San Francisco, United States; Site: https://brave.com/search/api/; Privacy statement: https://search.brave.com/help/privacy-policy; Order processing contract: Is provided by the service provider; Third country transfers: EU/EEA - Standard contractual clauses: Are provided by the service provider.

Open AI: manufacturers and Service provider: OpenAI Ireland Ltd, 117-126Sheriff Street Upper, D01 YC43 Dublin 1, Ireland; models: GPT-5, GPT-5 mini, GPT-5 nano, o4-mini, GPT-4.1, GPT-4.1-nano, o3, o3-mini, GPT-4o, GPT-4o mini, GPT-4 Turbo, GPT-3.5 Turbo, GPT Image 1, DALL·E 3; Privacy statement: https://openai.com/policies/privacy-policy/; Order processing contract: https://openai.com/policies/data-processing-addendum/; Terms of use: https://openai.com/policies/terms-of-use/; General terms and conditions: https://openai.com/policies/service-terms/. Excerpt of certificates: SOC-2

Google: manufacturer for the Gemini 2.5 Pro, Gemini 2.5 Flash, Gemini 2.0 Flash models: Google Cloud EMEA Limited, 70Sir John Rogerson's Quay, Dublin 2, Ireland; Manufacturer - for Mistral Small, Mistral Large models: Mistral AI, 15 rue des Halles, 75001 Paris, France; Manufacturer - for Claude 4 Sonnet, Claude 3 Haiku models: Anthropic PBC, 548 MarketStreet, PMB 90375, San Francisco, CA 94104, United States; Service provider: Google Cloud EMEA Limited, 70Sir John Rogerson's Quay, Dublin 2, Ireland; models: Gemini 2.5 Pro, Gemini 2.5 Flash, Mistral Small, Mistral Large, Claude 4 Sonnet, Claude 3 Haiku; Privacy statement: https://policies.google.com/privacy/; Order processing contract: https://business.safety.google/processorterms/?hl=de; Terms of use: https://policies.google.com/terms. Excerpt of certificates: SOC-2 and BSI C5 certificate

Microsoft Azure: services in the area of providing information technology infrastructure and related services (e.g. storage space and/or computing capacity) for hosting customer data; Service provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland; Site: https://azure.microsoft.com/; Privacy statement: https://www.microsoft.com/de-de/privacy/privacystatement; Order processing contract: https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA. Excerpt of certificates: SOC-2 and BSI C5 certificate

Hetzner: services in the area of providing information technology infrastructure and related services (e.g. storage and/or computing capacity); Service provider: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany; Site: https://www.hetzner.com; Privacy statement: https://www.hetzner.com/de/rechtliches/datenschutz; Order processing contract: https://docs.hetzner.com/de/general/general-terms-and-conditions/data-privacy-faq/. Excerpt from Certificates: SOC-2

Brevo: email delivery and automation services; Service provider: Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany; Site: https://www.brevo.com/; Privacy statement:https://www.brevo.com/legal/privacypolicy/; Order processing contract: Provided by service provider. Excerpt from Certificates: SOC-2

‍To operate the marketing website www.nele.ai:

Webflow: Creation, administration and hosting of websites, online forms and other web elements; service provider: Webflow, Inc. 208 Utah, Suite 210, San Francisco, CA94103, USA; website https://www.webflow.com; Privacy statement: https://webflow.com/legal/euprivacy-policy; Data processing addendum & standard contractual clauses: https://webflow.com/legal/signdpa.