Information for administrators
Admin areaSSO with SAML 2.0

Edit team info and settings

Manage your team settings in the Team Info, Security, and Chat Settings categories. Have you changed an item in these categories, must before saving (7a) First enter your own user password (7).

Team info in the admin area of nele.ai

Team info

Enter the name of your company here (1) and the routing IT or your own reference (2) on. The latter is part of the e-bill and is issued there.

You can also choose whether you want to activate pseudonymization across the team (3). If this function is used, pseudonymization is activated by default, but users can still deactivate it individually.

In addition, two-factor authentication can be activated at this point (4). Note that this does not apply to SAML SSO logins.

Surety

Should there be an IT security incident in connection with nele.ai, we can inform a group of recipients specified by you. Enter their email addresses in the input field (5) and confirm with the enter key or the comma key.

Chat settings

When starting a new chat, users are shown a notification by default. Adjust this notice here (6). It can be up to 120 characters long.